Refund Policy

1. Introduction

At Wolffia Digital Solutions, we strive to provide high-quality services in Web Design, Graphics Design, Video Editing & Animation, and Digital Marketing. Our refund policy is designed to ensure customer satisfaction while protecting our business interests.

2. Eligibility for Refunds

Refunds may be considered under the following circumstances:

• Service Non-Delivery: If the service is not delivered within the agreed-upon time frame due to a fault on our part.
• Service Not as Described: If the service provided does not match the description or agreed-upon specifications.
• Technical Issues: If there are significant technical issues with the service provided that we are unable to resolve.

3. Non-Refundable Circumstances

Refunds will not be issued under the following circumstances:

• Change of Mind: If you change your mind after the service has been delivered.
• Partial Completion: If the project is partially completed and you decide to cancel the remaining work.
• Client Delays: If delays are caused by the client’s actions or inactions, such as failure to provide necessary information or materials.
• Third-Party Services: Any issues arising from third-party services integrated with our solutions.

4. Refund Request Process

To request a refund, please follow these steps:

1. Contact Us: Send an email to [email protected] with your order details, the reason for your refund request, and any supporting documentation.

2. Review: Our team will review your request and may contact you for further information or clarification.

3. Decision: We will notify you of the decision within [10] business days.

5. Resolution

If your refund request is approved, the refund will be processed within [7] business days and credited to your original method of payment. If your request is denied, we will provide an explanation and may offer alternative solutions.

6. Amendments

Wolffia Digital Solutions reserves the right to amend this refund policy at any time. Any changes will be posted on our website with an updated effective date.

7. Contact Us

If you have any questions about our refund policy, please contact us at:

• Email: [email protected]
• Phone:

Thank you for choosing Wolffia Digital Solutions. We appreciate your business and are committed to providing excellent service.